Manager II, Spares Service
Core
Manage, grow, and strengthen relationships with key accounts for spare parts requirements, ensuring customer satisfaction and driving revenue growth.
Role type
Senior Strategic Account Manager (Spares Service)
Builds
Consignment and billable spare parts inventory strategies, demand forecasts, and customer service solutions for semiconductor equipment.
Domain
Semiconductor manufacturing equipment / Industrial Spares
Required skills
Account management, demand planning, inventory management, stakeholder coordination, business acumen, commercial management, CRM proficiency, data analysis
Preferred skills
Experience with enterprise-level accounts, Power BI, Microsoft Office Suite
Technologies
CRM systems, Power BI, Microsoft Office Suite
Responsibilities
Serve as primary contact for assigned key accounts regarding spare parts; manage customer consignment and billable inventory; develop and maintain demand forecasts; act as liaison between customers and internal functions; own and report performance metrics for assigned accounts.
Seniority
Senior, hands-on IC
