Technical Program Manager (Post-Sales)
Core
Coordinate technical execution and manage the transition from Pre-Sales to Post-Sales for customers running production workloads on Nebius cloud infrastructure.
Role type
Senior Technical Program Manager (Post-Sales)
Builds
Production cloud environments for AI/ML workloads
Domain
Cloud Infrastructure / AI / Post-Sales Operations
Deliverable
production ML models | product features
Required skills
Technical program management, Cloud infrastructure expertise, Technical fluency, Cross-functional coordination, Process improvement, Jira administration, Documentation creation
Preferred skills
Post-Sales or Customer Engineering experience, AI/ML or GPU workload experience, Kubernetes knowledge, Service delivery frameworks (PMI/ITIL/Agile)
Technologies
Jira, Kubernetes, Cloud Infrastructure
Responsibilities
Coordinate technical execution across US Post-Sales customers; Own and improve the Pre-Sales to Post-Sales transition; Partner with architects to translate requirements into execution plans; Identify and implement process improvements; Build reporting on customer health and risks; Maintain Jira boards, workflows, and automation; Create operational documentation and playbooks
Seniority
Senior, hands-on IC