CoE Program & Content Intern - Summer 2027
Core
Support strategic initiatives for the Customer Experience Center of Expertise by managing internal engagement models, external communications, and Knowledge Hub content governance.
Role type
Program & Content Intern
Builds
Internal playbooks, external enablement collateral, and Knowledge Hub content
Domain
Cybersecurity software / Customer Experience
Deliverable
product features
Required skills
Program management, content strategy, knowledge management, communications, analytics, AI-enabled productivity, data analysis, written communication
Preferred skills
AI tooling experience, agentic workflows, data storytelling
Technologies
Microsoft Office, MS-Excel
Responsibilities
Develop internal engagement playbooks, create external-facing communications collateral, govern Knowledge Hub content including webinars, analyze program data, produce executive summaries
Seniority
Intern
