Organisational Change Management Officer
Core
Plan, lead, and support change management activities for digital and technology initiatives to ensure successful adoption and transition to new ways of working.
Role type
Organisational Change Management Officer (IC)
Builds
Digital transformation initiatives and new ways of working for business areas
Domain
Public Sector / Information Technology
Required skills
PROSCI/ADKAR methodologies, stakeholder analysis, change impact assessments, business readiness assessments, communications design, training program development, workshop facilitation, Agile delivery integration, governance reporting, transition planning
Preferred skills
Agile, iterative, or hybrid delivery environments
Technologies
None explicitly stated
Responsibilities
Develop and implement change management strategies and plans for ICT and digital transformation initiatives; Conduct stakeholder analysis, change impact assessments, and business readiness assessments; Design and deliver communications, engagement, and training activities; Facilitate workshops to validate impacts and gather feedback; Monitor change readiness, adoption progress, and resistance; Support transition to business-as-usual through handover and sustainment planning
