Account Manager - Germany (f/m/d) | C2 German Required
Core
Consult customers on growth, optimize operations, and manage end-to-end relationships for direct-to-consumer brands using Hive's operations platform.
Role type
B2B Account Manager (SaaS/Logistics)
Builds
Customer success outcomes and operational efficiency for DTC brands
Domain
E-commerce operations / Logistics / SaaS
Deliverable
client delivery
Required skills
B2B account management, stakeholder management, analytical abilities, empathetic communication, onboarding coordination, cross-functional collaboration
Preferred skills
Start-up experience, software/SaaS background, logistics experience
Technologies
Hive operations platform
Responsibilities
Consult customers on growth and optimization, collect and analyze customer feedback for product development, onboard new customers, coordinate with internal teams to resolve operational challenges, maintain relationships with decision makers
Seniority
Mid-level (2-5 years experience)
