Sr Agent Architect (Germany)
Core
Design end-to-end system architectures for enterprise AI Agent deployments, integrating Parloa's platform with complex enterprise environments (CRMs, ERPs, contact centers) and shaping conversational experiences using LLMs.
Role type
Senior Solution Architect (AI Agents & Enterprise Integration)
Builds
Scalable AI agent solutions and conversational flows for global enterprise clients
Domain
Enterprise Customer Experience, Agentic AI, System Integration
Deliverable
production ML models | product features
Required skills
Solution architecture, Systems thinking, Enterprise integration (SaaS), REST API design, Prompt engineering, LLM internals knowledge, API testing, Data transformation
Preferred skills
Conversation design, A/B testing, Voice output configuration (SSML, Lexicons)
Technologies
REST APIs, JSON/XML, OAuth, JWT, Postman, LLMs, CRMs, ERPs, Contact center platforms
Responsibilities
Design end-to-end solution architectures for AI Agent deployments, Build and configure integrations using integration platforms and APIs, Collaborate with Forward Deployed Engineers on custom integration scenarios, Apply structured testing approaches to validate architecture and agent performance, Identify and resolve blockers with internal departments and customers, Document best practices and product capabilities
Seniority
Senior, hands-on IC
