Customer Enablement Manager
Core
Help enterprise customers design, launch, and adopt better ways of working with Asana through discovery, workflow consultation, strategic enablement, and scaled education.
Role type
Senior IC Customer Enablement Manager
Builds
Customer adoption of Asana workflows and AI capabilities
Domain
SaaS / Project Management
Required skills
Customer enablement, implementation, consulting, change management, learning and development, project management, portfolio management, consultative problem solving, facilitation, commercial awareness
Preferred skills
Curiosity about AI tools and emerging technologies
Technologies
Asana, AI
Responsibilities
Develop deep understanding of customer business priorities and recommend workflows; Manage ongoing and time-bound customer enablement engagements; Lead project-based implementations including workflow configuration and testing; Drive adoption of new ways of working including AI-enabled workflows; Facilitate workshops and training programs for various audiences
Seniority
Senior, hands-on IC
