Senior Engineer I, Field Service
Core
Lead internal escalations and root-cause investigations for complex, multi-factor technical issues across ASM toolsets to resolve challenges in semiconductor manufacturing.
Role type
Senior Field Service Engineer (Escalation Lead)
Builds
Stability, performance, and efficiency of advanced semiconductor manufacturing tools and processes.
Domain
Semiconductor equipment / Manufacturing engineering
Required skills
System-level troubleshooting, Root-cause analysis, Cross-functional collaboration, Safety compliance supervision, Technical mentoring, Risk quantification, DOE design, Schematic interpretation
Preferred skills
Gas delivery systems, Thermal control, Vacuum systems, Plasma/RF instrumentation, Cross-site escalation coordination, Multi-fab upgrade initiatives
Technologies
MS Office
Responsibilities
Lead internal escalations and root-cause investigations for complex technical issues; Diagnose system interactions across mechanical, electrical, software, and process-integration domains; Identify performance trends in gas delivery, thermal control, and process deviations; Mentor peers on advanced diagnostic strategies; Supervise safety procedures and support audits; Map unit-process variables to device physics and design DOEs; Coordinate escalations and quantify technical/operational risk.
Seniority
Senior, hands-on IC with leadership responsibilities