Supv 2, Field Service
Core
Directs coordination of technical and administrative support for installation, repair, preventive maintenance, and engineering upgrades of semiconductor equipment at client sites.
Role type
Senior Field Service Supervisor (Semiconductor Equipment)
Builds
Installed base performance of semiconductor tools (ETCH/CLEAN/CVD)
Domain
Semiconductor manufacturing equipment
Required skills
Operation management, team leadership, manpower allocation, EHS safety management, technical troubleshooting, system performance monitoring
Preferred skills
ETCH/CLEAN/CVD process knowledge, tool startup coordination, engineering degree
Technologies
Semiconductor tools (ETCH, CLEAN, CVD)
Responsibilities
Manage and direct field service activities for installation and servicing of company products; Forecast and control manpower allocation for engineers; Secure zero safety EHS events; Represent field service head to local service team; Manage installed base performance to ensure system specifications are met.
Seniority
Senior, hands-on IC with management duties