Multi-Unit General Manager
Core
Oversee the overall operation of two assigned ice cream retail locations, managing people, sales, inventory, and guest service.
Role type
Multi-unit General Manager (Food Retail)
Builds
Ice cream retail stores
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Team leadership, Food safety management, Financial forecasting, Inventory management, Customer service, Payroll processing, Vendor communication, Menu rollout execution, Physical stamina
Preferred skills
Multi-unit management experience, High-volume single-unit experience
Technologies
POS systems, Payroll software, Inventory management tools
Responsibilities
Schedule and assign employee stations, Recruit, select, orient, and train staff, Coach, counsel, discipline, and terminate employees, Monitor sales targets and labor budgets, Forecast labor needs, Maintain inventory and communicate with vendors, Ensure safe and clean environment, Roll out new menu items, Process weekly payroll, Order uniform supplies, Address maintenance issues