Multi-Unit General Manager
Core
Oversee multiple New York City ice cream store locations, managing operations, staff, sales, and customer experience.
Role type
Multi-unit retail operations manager
Builds
Ice cream retail stores for Van Leeuwen Ice Cream
Domain
Food retail / Ice cream
Deliverable
product features
Required skills
Team leadership, operational management, sales target monitoring, budgeting, inventory management, customer service, payroll processing, vendor communication, menu rollout execution, physical labor (lifting, standing, walking)
Preferred skills
Food retail management experience, experience managing teams
Technologies
None
Responsibilities
Schedule and assign employee stations; recruit, train, coach, and appraise staff; monitor sales targets and manage budgets; maintain inventory and communicate with vendors; ensure high standards of customer service; roll out new menu items; process weekly payroll; maintain store safety and cleanliness.
Seniority
Mid-level, hands-on IC