Customer Activation | Partnerships
Core
Drive activation, growth, and retention for partner-referred customers by managing relationships with Accounting, Private Equity, and Venture Capital partners.
Role type
Senior Customer Success Manager (Partnerships)
Builds
Partner onboarding programs and customer implementation motions for Ramp's financial infrastructure platform.
Domain
Fintech / Financial Services
Deliverable
client delivery
Required skills
Partner relationship management, partner ecosystem operations, project management, technical product knowledge, quota attainment, customer needs anticipation
Preferred skills
Experience with accounting software (QuickBooks, NetSuite, Sage, Dynamics), financial services sales, high-growth startup experience
Responsibilities
Build and maintain long-term relationships with key partner segments, serve as a trusted advisor to partners, develop and deliver partner onboarding and education, drive efficient and complete onboarding at scale
Seniority
Senior, hands-on IC