AI Solution Strategist
Core
Define, develop, and launch conversational AI agents that power large volumes of live customer interactions, bridging the gap between business requirements and technical execution.
Role type
Senior IC AI Solution Strategist (Conversational AI)
Builds
Conversational AI agents for enterprise customer interactions
Domain
Enterprise AI / Customer Experience / Conversational Design
Deliverable
production ML models | product features
Required skills
AI product strategy, conversational design, agent behavior shaping, cross-functional team leadership, technical workflow fluency, performance data analysis, business requirement translation
Preferred skills
MBA or equivalent business operations experience, software development fundamentals, customer experience strategy
Technologies
Conversational AI frameworks, agent design tools
Responsibilities
Serve as a strategic partner to customers for AI initiative adoption, convert business requirements into high-performing AI agents, lead delivery across multiple complex agentic projects, bridge technical teams and business stakeholders, shape agent behavior through design and data, surface data-driven action items for iteration