AI Presales
Core
Trusted advisor guiding enterprise customers through AI transformation journeys to unlock value from AI-powered solutions.
Role type
Senior AI Consultant (Presales/Strategy)
Builds
AI transformation roadmaps, pilot scopes, and strategic recommendations for customer experience and operational efficiency.
Domain
Enterprise Technology / Artificial Intelligence / Customer Experience (CX)
Deliverable
client delivery
Required skills
AI and automation technologies expertise, business value articulation, workshop facilitation, commercial acumen, cross-vertical experience
Preferred skills
Contact centre operations knowledge, agentic AI and conversational AI specialization
Technologies
Large language models, conversational AI, agentic workflows
Responsibilities
Partner with customers to understand business challenges and technology landscapes; Identify and prioritize high-impact AI use cases; Lead discovery workshops to surface transformation opportunities; Define pilot scope and success criteria; Develop actionable roadmaps aligning AI initiatives with business objectives; Present recommendations to C-suite and VP-level stakeholders
Seniority
Senior, hands-on IC