Conference & Events Operations Manager
Core
Lead day-to-day delivery of conferences, meetings, and events for a resort and convention center, ensuring seamless execution from planning to post-event for up to 1,400 guests.
Role type
Senior IC events operations manager
Builds
Conferences, corporate events, celebrations, and large-scale functions
Domain
Hospitality / Event Management
Required skills
Event operations leadership, team coaching and motivation, cross-departmental coordination, client relationship management, rostering and labor cost management, operational efficiency optimization, service excellence standards
Preferred skills
Experience in hotel/resort/venue environments, commercial awareness, flexibility for rotating rosters
Technologies
None stated
Responsibilities
Oversee successful delivery of events maintaining service standards, lead and motivate the events operations team, collaborate with commercial and F&B teams, build client relationships, manage rostering and labor costs, identify continuous improvement opportunities, ensure safe working environment
Seniority
Senior, hands-on IC