Manager, Event Operations Australia
Core
Lead the Australia Event Operations function, overseeing event travel, planning, venue sourcing, supplier contracting, registration, attendee management, production, and onsite delivery.
Role type
Manager, Event Operations
Builds
Scalable managed-services organisation combining technology with event expertise
Domain
Meetings and events, corporate travel
Required skills
Event operations management, Corporate travel management, Venue sourcing, Supplier contracting, Event registration, Attendee management, Event production, GDS systems, Fares and ticketing, NDC, Group contracting, Budget management, Team leadership, Commercial acumen
Preferred skills
Sabre experience, Organizational integration, Operational change management
Responsibilities
Lead operational risk management, compliance, duty of care, incident escalation, financial controls and business continuity planning; Establish scalable service, staffing, and delivery models; Establish standards for delivery quality, supplier management, contracting, budget control, reconciliation, risk management, and service recovery; Serve as primary contact and resolution lead for critical account challenges; Partner with Product and Engineering to automate manual workflows; Lead an organisation comprising travel and event professionals; Drive M&E business growth; Surface performance and operational issues; Communicate change to the organisation
