Operations Controller
Core
Coordinate driver and vehicle movements, respond to incidents, and maintain reliable real-time transport services.
Role type
Operations Controller (Transport Network)
Builds
Live bus transport network operations
Domain
Public Transport / Urban Mobility
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Real-time incident response, schedule management, stakeholder communication, data entry accuracy, policy adherence, problem-solving, shift work adaptability
Preferred skills
MR driver's licence, QLD Drivers Authority, First Aid certificate, Working with Children Check
Technologies
Operational management systems
Responsibilities
Monitor and manage live transport network KPIs, provide real-time support to drivers during incidents, collaborate to adjust operations in response to disruptions, record and escalate incidents, assist managers in implementing business plans, manage and update operational systems, communicate with external stakeholders
Seniority
Individual Contributor, operational execution