Credit Manager - Paygo Phones, Nigeria
Core
Oversee and manage credit risk and operational processes for the Paygo (prepaid mobile credit) business in Nigeria to ensure portfolio health and compliance.
Role type
Field-based Credit Manager (Risk & Operations)
Builds
Credit risk controls, collection strategies, and portfolio segmentation for a mobile financial services product.
Domain
Fintech / Mobile Money / Telecommunications
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Credit risk management, data interpretation, field survey design, audit execution, collection strategy development, portfolio segmentation, fraud investigation, stakeholder engagement, project management, critical thinking.
Preferred skills
Certifications in Credit Management, Data Interpretation, Statistics, Data Science, or Computer Science.
Technologies
None explicitly stated.
Responsibilities
Identify and classify customers at risk of default through data analysis and direct client interaction; conduct internal audits to identify process gaps and ensure compliance with underwriting and collection policies; implement field collection strategies to improve recovery rates; manage pilot programs and track success metrics; investigate fraud cases within SLA; prepare comprehensive field reports and risk indicators; propose policy adjustments based on market trends.
Seniority
Senior, supervisory role (3+ years in supervision)
