Менеджер по развитию цифровых инструментов для коммерческой функции
Core
Lead digital demand and manage the rollout of sales tools, systems, and process changes for the iSales BEL/AZE rollout and Remediation 3.0 projects.
Role type
Senior Business Process Owner (Digital Sales Tools)
Builds
Field-facing digital tools, reporting logic, routing rules, and SFA functionality for commercial sales teams.
Domain
FMCG sales, digital transformation, BPO operations.
Deliverable
product features
Required skills
Sales management, digital tool implementation, requirements translation, project coordination, process design, change management, user training, issue resolution, analytical skills, database proficiency.
Preferred skills
Programming skills, MS Office proficiency, leadership, negotiation, presentation, coaching.
Responsibilities
Translate business needs into technical requirements and vice versa; Coordinate communication between all parties; Manage rollout of digital tools and process changes; Support testing, validation, and go-live readiness; Collaborate with BD&SE, Reporting, Routing, and SFA teams; Provide functional guidance and troubleshoot deployment issues; Drive adoption and process improvement; Support change management efforts.