OPERATIONS COORDINATOR | GLOBAL ONBOARDING
Core
Coordinate international account onboarding operations for the Global Account Operations team, ensuring quality, controls, and scale across US, Argentina, and Brazil.
Role type
Senior Operations Coordinator (Global Onboarding)
Builds
Global financial Super App account opening flows
Domain
Fintech / Banking / International Operations
Required skills
Operations management, Onboarding processes, KYC, Process coordination, Quality assurance, SOX controls, Stakeholder management, Data analysis, Project management, Regulatory compliance
Preferred skills
SQL, Core banking systems, Alteryx, Tableau, Python, Spanish language
Technologies
Salesforce, SOX, QA tools, Core banking platforms
Responsibilities
Coordinate the onboarding cell and operational workflow; Execute Second Level and Salesforce Onboarding for BR, US, and Argentina; Implement recurring QA and SOX controls; Monitor volume, SLA, and quality metrics; Interact with Product, Tech, Compliance, and AML teams; Identify operational gaps and propose process improvements; Support go-live events and regulatory demands.
Seniority
Senior, hands-on IC