Staff Product Manager, Onboarding
Core
Own and optimize the critical first interactions for new customers, mapping the journey from discovery to product adoption while balancing frictionless UX with robust KYC controls.
Role type
Staff Product Manager (Onboarding)
Builds
Customer onboarding flows and product adoption experiences for a global payments platform
Domain
Fintech / Global Payments / Regulatory Compliance (KYC)
Deliverable
product features
Required skills
Product strategy, data analytics, A/B testing, UX/UI design, risk mitigation, go-to-market planning
Preferred skills
Onboarding expertise, UX/UI knowledge, KYC and risk understanding, hyper-growth startup experience, financial product industry background
Technologies
A/B testing frameworks, analytics tools
Responsibilities
Own the strategy for customer onboarding, utilize data and analytics to identify pain points, design and implement A/B tests, strike the balance between frictionless onboarding and robust KYC controls
Seniority
Staff, hands-on IC with strategic ownership