COLLECTION ANALYST III | UNSECURED DEBT COLLECTION
Core
Manage and evolve debt collection channels (partner agencies, active/receptive operations, digital) to improve credit recovery, customer experience, and operational efficiency.
Role type
Senior Collection Operations Analyst
Builds
Credit recovery performance and optimized collection workflows
Domain
Financial services / Debt collection
Deliverable
dashboards & analysis
Required skills
Credit recovery management, Channel performance analysis, Stakeholder management, Data analysis, Executive reporting, Process improvement, Regulatory compliance, Advanced Excel
Preferred skills
Digital collection campaigns, SQL, BI tools (Power BI), Automation projects, Credit product knowledge