Product Documentation Writer
Core
Own the end-to-end lifecycle of customer-facing product documentation, ensuring accuracy against the live product and timely publication of release notes.
Role type
Senior Product Documentation Writer (Technical)
Builds
Customer-facing articles, release documentation, and media assets (screenshots, video walkthroughs) for a global fundraising platform.
Domain
SaaS / Nonprofit fundraising technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing, product documentation ownership, English C1/C2 writing, Russian language proficiency, video production, API reading, self-sufficiency
Preferred skills
REST API documentation, editorial process leadership, product marketing, UX writing, bilingual product organization experience
Technologies
AI tools, video recording/editing software, documentation platforms
Responsibilities
Write and publish release documentation on the day of launch, verify product behavior against specs, triage and fix feedback on live articles, refactor outdated content, produce media assets, collaborate with product teams to identify documentation gaps
Seniority
Mid-Senior, hands-on IC