Senior Technical Writer / Senior Documentation Engineer
Core
Documentation authority for a value stream managing the documentation system, information architecture, AI workflows, and strategic direction for Backbase software integration.
Role type
Senior Technical Writer / Senior Documentation Engineer
Builds
AI-powered documentation system based on docs-as-code and Git for implementation teams and partners integrating Backbase software.
Domain
Banking software ecosystem / Developer documentation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Information architecture, docs-as-code, Git, developer documentation, functional documentation, writing style guidelines, terminology management, template creation, grammar and spelling enforcement, SDLC understanding, product domain knowledge, AI tool instruction translation, legal and support terms understanding, user needs analysis, strategic advice.
Preferred skills
None stated
Technologies
Git, docs-as-code, AI-powered documentation tools
Responsibilities
Manage the AI-powered documentation system and continuously improve tools and processes; Produce developer and functional documentation while enforcing quality standards; Translate technical and domain knowledge into effective instructions for AI-powered tools; Act as documentation authority and advise teams on documentation needs; Understand legal impact of documentation and support terms; Translate user needs and pain points into strategic advice for leadership.