Technical Author (multiple roles and seniority levels)
Core
Lead documentation efforts for Canonical teams in engineering, business operations, or support, creating and maintaining software documentation to serve product users and internal colleagues.
Role type
Technical Author (Product-focused, Customer-focused, or Operations-focused)
Builds
Software documentation, user guides, internal handbooks, and documentation practice standards for Canonical's open-source products.
Domain
Open-source software, Linux, cloud infrastructure, AI, IoT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing, software development context, Linux command line, Git, Sphinx, reStructuredText, open-source community engagement, functional written communication
Preferred skills
Deep technical domain knowledge, user-experience design, open-source community leadership
Technologies
Linux, Git, Sphinx, reStructuredText
Responsibilities
Create, maintain, and improve software documentation; influence product development as an expert user; engage with user communities; standardize content structure and style; collaborate on documentation best practices.
Seniority
Graduate to Senior Staff
