Account Receivable Operations Lead
Core
Own the Revenue & Recovery pillar of the Dispute organization, reconciling incoming cash, managing merchant collections, and handling legal escalations to protect financials.
Role type
Senior IC Account Receivable Operations Lead
Builds
Clean, reconciled, and defensible receivables for Upgrade's Home Improvement Lending business
Domain
Fintech / Consumer Credit / Home Improvement Lending
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Cash reconciliation, credit decisioning, merchant collections management, legal escalation coordination, accrual process ownership, Tableau dashboarding, root-cause analysis, audit documentation
Preferred skills
Business mindset, self-starter attitude, risk awareness, objectivity, adaptability
Technologies
Tableau, Jira, HMD
Responsibilities
Reconcile incoming cash and apply credit decisions on disputes; lead weekly merchant collections reports and escalations; prepare incident reports for legal action; own merchant expense and loss accrual processes; build and maintain AR reporting dashboards; document AR procedures and audit trails.
Seniority
Senior, hands-on IC