RCM Client Billing Manager
Core
Overseeing the client billing process for diagnostic laboratory services, including invoicing, accounts receivable management, and maximizing reimbursement outcomes.
Role type
Senior People Manager, Revenue Cycle Management
Builds
Diagnostic laboratory billing workflows and reimbursement processes
Domain
Healthcare / Genomic Testing / Revenue Cycle Management
Deliverable
dashboards & analysis
Required skills
Laboratory billing, insurance claims processing, HIPAA compliance, dispute resolution, team leadership, process improvement, accounts receivable management, pricing coordination, system implementation, policy development
Preferred skills
None stated
Technologies
Billing software, LSA management tools (via careerplan.io/jobs/4730960005-rcm-client-billing-manager-at-genedx)
Responsibilities
Lead and manage the client billing process from invoice submission to final resolution; Oversee review and resolution of disputed, pending, and aging invoice balances; Partner with internal teams and external vendors to resolve complex billing issues; Coordinate new client setup, updates, and pricing within billing software; Monitor invoice inventory, accounts receivable performance, and operational metrics; Lead, coach, and develop the Client Billing team; Analyze invoices to identify trends and implement process improvements; Prepare regular reports on client activities, operational performance, and reimbursement trends; Coordinate system implementations and process improvements; Develop and maintain client billing policies and procedures.
Seniority
Senior, People Manager