Operations Manager, Payments
Core
Own payment operations strategies and lead a global team to optimize payment acceptance, performance, and compliance for millions of daily users.
Role type
Senior Operations Manager (Payments)
Builds
Payment operations processes, fraud prevention strategies, and risk management policies
Domain
Fintech / Gaming / Payments
Required skills
Payment operations strategy, fraud prevention, risk management, KYC, team leadership, compliance, data analysis, global payment systems knowledge
Preferred skills
Fintech/gaming industry experience, complex payment issue resolution
Technologies
None explicitly stated
Responsibilities
Define and manage core payment operations and KPIs; Oversee fraud prevention and risk management strategies; Analyze market trends to improve customer experience; Monitor business metrics and drive process improvements; Investigate suspected fraudulent activities; Collaborate with product and engineering teams; Recruit, manage, and lead a global team of payment specialists; Establish and enforce compliance directives; Resolve end-user issues; Act as primary point of contact with network partners
Seniority
Senior, hands-on IC with team leadership