Affidavit Specialist I
Core
Evaluate and process high volumes of customer and citizen requests regarding smart mobility safety cameras and tolling transactions in accordance with business rules and statutes.
Role type
operational processing specialist
Builds
accurate processing of citizen and client requests for safety cameras and tolling
Domain
smart mobility / traffic enforcement / tolling
Required skills
high-volume request processing, business rule interpretation, accuracy verification, SLA management, documentation, mail handling
Preferred skills
customer service, complex issue escalation
Responsibilities
Evaluate and process high volumes of customer and citizen requests; Review work for accuracy and completeness; Sort, scan, and process incoming mail correspondence; Identify and escalate complex requests or SLA risks; Maintain accurate documentation and records.
Seniority
Individual Contributor