P&C Operations Coordinator, Contract
Core
Support the day-to-day administration of People & Culture operations as a first point of contact for employees, managers, and external partners.
Role type
P&C Operations Coordinator (Contract)
Builds
Efficient routing and resolution of HR requests, accurate employee records, and smooth onboarding/offboarding processes.
Domain
Human Resources / People Operations
Deliverable
dashboards & analysis
Required skills
Organization, attention to detail, clear written and verbal communication, sound judgment, discretion, proactive troubleshooting, system learning
Preferred skills
Experience with HR systems, ticketing platforms, spreadsheets, shared-service environments
Responsibilities
Manage shared P&C inboxes, ServiceNow queues, physical mail, and incoming requests; Respond to routine questions from employees, managers, and external contacts; Review, categorize, assign, and track requests; Complete employment verifications and assist with unemployment claims; Maintain accurate employee records, files, and system information; Support onboarding, employee changes, offboarding, and routine system updates; Assist with recurring audits, compliance reviews, filing, and documentation requests; Research questions before escalating complex matters.
Seniority
Individual Contributor, operational support level