Senior Forward Deployed Engineer
Core
Senior technical account manager integrating voice AI models into customer product roadmaps and driving API usage growth.
Role type
Senior Forward Deployed Engineer (Technical Account Manager)
Builds
Customer product integrations of voice AI models and API usage growth
Domain
Voice AI / Generative AI / SaaS
Deliverable
client delivery
Required skills
Technical account management, solutions architecture, customer success, project management, commercial negotiation, SQL, Python, React, web development frameworks
Preferred skills
AI/ML tools familiarity, unblocking customer issues, context switching, multi-project management
Technologies
SQL, Python, React, web development frameworks
Responsibilities
Serve as primary point of contact for technical customers; Evaluate customer use cases and identify integration opportunities; Manage portfolio of technical customers via asynchronous communication; Lead commercial and project meetings; Drive growth in customer API usage; Act as thought leader providing feedback to product roadmap
Seniority
Senior, hands-on IC