AV Support Technician
Core
Maintain and optimize A/V infrastructure and support users with conference systems in federal government offices.
Role type
A/V Support Technician
Builds
Reliable A/V and video conferencing environments for federal clients
Domain
US Federal Government / A/V Operations
Required skills
Microsoft Teams support, Microsoft Teams Rooms (MTR) support, Crestron hardware support, QSC hardware support, Extron hardware support, Biamp hardware support, Shure hardware support, A/V equipment installation, A/V troubleshooting
Preferred skills
Zoom support, Google Meet support, ServiceNow usage, networking technologies
Responsibilities
Assist users with connecting to and using A/V systems, troubleshoot A/V issues and implement solutions, move and install A/V equipment between rooms, work with vendors during installations and service calls
Seniority
Entry-level to Junior, hands-on IC
