TECH OPS SPECIALIST I (Salesforce Marketing Cloud Consultant) - Customer Intelligence
Core
Configure, manage, and administer Salesforce Marketing Cloud to translate business needs into robust Martech solutions, focusing on customer interaction improvement and data governance.
Role type
Salesforce Marketing Cloud Consultant (Technical Implementation)
Builds
Automated customer engagement workflows, data pipelines, and integrations within the Global Financial Super App ecosystem.
Domain
Financial Services / Marketing Technology (Martech)
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce Marketing Cloud platform development, SSJS, SQL, REST/SOAP API integrations, Ampscript, HTML, CSS, Data Extensions management, Data Lake connections
Preferred skills
Salesforce Marketing Cloud Consultant and Developer certification, MarketingCloud Next, Data Cloud (Data 360), Marketing Cloud Personalization, Sales Cloud, Service Cloud, AWS S3
Technologies
Salesforce Marketing Cloud, SSJS, SQL, REST API, SOAP API, Data Extensions, Data Lakes, AWS S3
Responsibilities
Partner with Growth Marketing and Data teams to enhance customer interactions; Ensure platform governance and best practices; Design solutions to automate and improve processes; Manage data ingestion, transformation, and delivery routines; Integrate Marketing Cloud with external systems via APIs; Produce documentation for developed solutions
Seniority
Mid-level, hands-on IC