Instructional Designer
Core
Design and develop engaging learning experiences (e-learning, videos, instructor-led sessions) for franchise owners, partners, and team members to support business growth.
Role type
Senior Instructional Designer (Learning Experience Design)
Builds
E-learning modules, videos, onboarding programs, job aids, SOPs, assessments, and product training.
Domain
Corporate training and development for a residential inspection services company
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design principles, adult learning methodologies, e-learning development, video production, LMS management, AI tool utilization, cross-functional collaboration, project management
Preferred skills
Experience with U.S. market context, cultural relevance in content creation, rapid prototyping
Technologies
LMS, video production tools, AI content creation tools, multimedia authoring software
Responsibilities
Design learning journeys, storyboards, and scripts; manage content from concept to launch; collaborate with Product and Operations teams; update training programs as business needs evolve; utilize AI to accelerate content development.
Seniority
Mid-to-Senior, hands-on IC