Director, Order to Cash
Core
Own end-to-end Order-to-Cash function including revenue operations, billing, collections, and payment settlements for a SaaS and payments business.
Role type
Director, Order to Cash (Revenue Operations)
Builds
Scalable, automated billing and collections processes for subscription and transaction-based revenue
Domain
Fintech / Professional Services / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
End-to-end operational process ownership, team leadership (managing managers), collections strategy, revenue accounting (ASC 606), payment processing expertise, ERP/billing/CRM system management, AI tool adoption
Preferred skills
Fintech/payments/SaaS industry experience, CPA certification
Technologies
Stripe, Workday, Salesforce, TSYS, Zuora, Adyen
Responsibilities
Own end-to-end billing, invoicing, collections, and payment settlement; Lead operational oversight of revenue function; Build collections strategy to reduce aged receivables; Select and improve billing/collections/payment tools; Hire, mentor, and develop teams; Act as partner for Sales, CS, Product, Engineering, and Risk; Maintain internal controls and support audit/compliance; Champion AI adoption for automation and forecasting
Seniority
Director, strategic and operational leadership