Enterprise Architect (ServiceNow)
Core
Design and implement scalable ServiceNow solutions to enhance and mature the existing platform for US federal government clients, focusing on ITSM, ITOM, and asset management.
Role type
Senior Enterprise Architect (ServiceNow)
Builds
Scalable ServiceNow platform solutions and custom applications for federal agencies
Domain
US Federal Government / IT Service Management / ServiceNow
Deliverable
production ML models | product features | infrastructure
Required skills
ServiceNow Certified System Technical Architect, JavaScript, HTML, CSS, web services, ITIL framework, Agile methodology, Federal IT Compliance
Preferred skills
Experience with ServiceNow modules (ITSM, ITOM, HAM/SAM, CMDB, Change Management, Virtual Agent), solution estimation, business development
Technologies
ServiceNow, JavaScript, HTML, CSS
Responsibilities
Design and implement scalable ServiceNow solutions aligned with IT strategy; Develop and own the roadmap for platform maturation; Guide technical architecture and design; Optimize ITSM, ITOM, and Change Management workflows; Implement integrations between ServiceNow and enterprise systems; Collaborate with leadership and security practitioners
Seniority
Senior, hands-on IC
