User Experience Researcher
Core
Reveal user needs for client products by conducting research, usability studies, and delivering actionable insights to craft user experience strategy.
Role type
Mid-to-senior level UX Researcher (IC)
Builds
User experience strategy and insights for federal government clients
Domain
Public sector / Federal government / UX Research
Deliverable
dashboards & analysis
Required skills
UX research planning and execution, participant recruitment, qualitative and quantitative data analysis, usability study design, research repository management, cross-functional collaboration, presentation of research findings
Preferred skills
Leading workstreams, client-facing experience in federal or public sector
Technologies
Dscout, Optimal Workshop, Figma, Confluence, JIRA
Responsibilities
Collaborate with designers and stakeholders to understand research needs; Conduct all stages of UX research from planning to reporting; Recruit participants for research studies; Communicate research statuses and updates; Continuously update the UX research repository; Work cross-functionally to identify user insights and gaps; Identify opportunities to improve user experience based on research insights
Seniority
Mid-level (5+ years experience)