Lead Account Manager
Core
Managing a book of US seller accounts to drive supply growth and GMV while leading a team of Account Managers and setting the tone for AI adoption.
Role type
Senior Account Manager / Team Lead
Builds
Seller account growth, supply health improvements, and team performance outcomes for the GOAT resale platform.
Domain
E-commerce / Resale Apparel & Sneakers
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Account management, team leadership, data analysis, market intelligence, AI tool usage, commercial strategy
Preferred skills
Luxury and resale apparel experience, wholesale/brand/retail background
Technologies
AI tools for outreach, performance summaries, market research, workflow automation
Responsibilities
Own and grow a defined book of existing US seller accounts; Lead weekly KPI reviews for the account set autonomously; Coach AMs through 1:1s to develop commercial instincts; Actively use AI tools in day-to-day work and share findings with the team; Monitor market dynamics and translate signals into commercial action.
Seniority
Senior, hands-on IC with team lead responsibilities