Senior Technical Account Manager
Core
Drive customer adoption and operationalization of the Wiz cloud security platform by providing strategic and hands-on technical guidance.
Role type
Senior Technical Account Manager (TAM)
Builds
Customer success strategies, Success Plans, and secure cloud environments for enterprise clients.
Domain
Cloud Security / SaaS
Deliverable
client delivery
Required skills
Cloud architecture understanding, container security (Docker, Kubernetes), technical troubleshooting, enterprise relationship management, contract renewal negotiation, cross-functional collaboration
Preferred skills
CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer)
Technologies
Wiz platform, Docker, Kubernetes, Cloud Service Providers
Responsibilities
Provide expert guidance on deployment and operational best practices; Develop trusted advisor relationships with stakeholders from practitioners to C-level; Help customers develop and track Success Plans; Identify and resolve technical issues; Advocate for customer needs to product and support teams; Collaborate with Sales to secure renewals and expansion; Maintain up-to-date knowledge of the platform and emerging threats