Fraud Quality Assurance Analyst
Core
Reviewing fraud investigations and operational activities to ensure accuracy, consistency, compliance, and adherence to quality standards.
Role type
Fraud Quality Assurance Analyst
Builds
Fraud detection and identity verification operations
Domain
Risk & Regulatory Compliance Consulting
Required skills
Fraud operations, Identity fraud investigations, Identity verification operations, Investigative review and analysis, Quality assurance reviews, Audits, Quality control activities, Documentation development, Procedural guidance creation, Training material development
Preferred skills
LexisNexis, Socure, Fraud detection platforms, Identity proofing, Account verification, Fraud prevention, Case management processes, Training facilitation, Coaching
Technologies
LexisNexis, Socure
Responsibilities
Review fraud investigations and operational activities for accuracy and compliance; Evaluate investigative work products and identify trends; Provide constructive feedback to investigators; Support development of operational documentation and standard operating procedures; Develop investigator training programs
Seniority
Mid-level (3-5 years experience)
