Workplace Experience Lead - Assistant Vice President
Core
Lead all Workplace Experience operations for the Tokyo office, serving as the initial point of contact for employee and client inquiries and acting as the designated Fire Safety and Disaster Prevention Manager.
Role type
Senior IC workplace operations lead (client services)
Builds
Seamless, high-quality workplace experience aligned with Blackstone standards
Domain
Corporate services / Real Estate / Tokyo, Japan
Required skills
Workplace operations management, hospitality and food & beverage coordination, event planning and execution, vendor and contract management, budget management, fire safety and disaster prevention compliance, stakeholder relationship management, Japanese and English fluency
Preferred skills
Proficiency in EMS, Cvent, and Envoy platforms, familiarity with IWMS tools, experience with office moves and space reconfigurations
Technologies
EMS, Cvent, Envoy, Microsoft Excel, IWMS tools, Concur, Adobe, BOX
Responsibilities
Lead Workplace Experience operations including reception, hospitality, pantries, conference rooms, and facilities management; Oversee planning and execution of meetings, events, and visitor services; Manage day-to-day office operations, inventory, and maintenance; Build and improve standard operating procedures and service standards; Develop relationships with internal stakeholders, clients, and vendors; Partner with Facilities, Real Estate, and Security teams; Manage Workplace Experience budgets and cost-saving opportunities
Seniority
Senior, hands-on IC
