Guest Services Agent
Core
Front desk agent providing check-in/out, reservations, payments, and guest support at a hospitality facility.
Role type
Guest Services Agent
Builds
Guest check-in/out, reservations, and payment processing
Domain
Hospitality
Deliverable
product features
Required skills
Guest relations, reservation management, payment processing, conflict resolution, multitasking, local knowledge
Preferred skills
Hospitality education, local attractions knowledge