CareerPlan

General Manager, CRM +

Remote · United States | Phoenix / United StatesFull-time$10k–$80k2026-11-06
HybridNo visa sponsorship

Core

General Manager owning the full business of CRM+, a mature fundraising and donor management platform, driving growth and transformation into an AI-native architecture.

Role type

Senior General Manager (Business Owner)

Builds

CRM+ platform (fundraising/donor management SaaS) for nonprofit organizations

Domain

SaaS / Nonprofit / Fundraising / AI

Deliverable

production ML models

Required skills

B2B SaaS general management, GTM strategy, product roadmap ownership, P&L management, ecosystem/partner strategy, AI-native architecture vision, nonprofit sector knowledge

Preferred skills

Experience with headless/API-first platforms, agentic workflow design, thought leadership in AI

Technologies

AI/ML, Agentic AI, MCP, APIs, Headless architecture

Responsibilities

Own product vision and roadmap for CRM+ transformation; Define go-to-market strategy for new logos, expansion, and retention; Drive platform-led growth and strategic partnerships; Manage P&L and key business metrics (ARR, NRR/GRR); Serve as public-facing voice and thought leader for AI in fundraising.

Seniority

Senior, hands-on IC with business ownership