General Manager, CRM +
Core
General Manager owning the full business of CRM+, a mature fundraising and donor management platform, driving growth and transformation into an AI-native architecture.
Role type
Senior General Manager (Business Owner)
Builds
CRM+ platform (fundraising/donor management SaaS) for nonprofit organizations
Domain
SaaS / Nonprofit / Fundraising / AI
Deliverable
production ML models
Required skills
B2B SaaS general management, GTM strategy, product roadmap ownership, P&L management, ecosystem/partner strategy, AI-native architecture vision, nonprofit sector knowledge
Preferred skills
Experience with headless/API-first platforms, agentic workflow design, thought leadership in AI
Technologies
AI/ML, Agentic AI, MCP, APIs, Headless architecture
Responsibilities
Own product vision and roadmap for CRM+ transformation; Define go-to-market strategy for new logos, expansion, and retention; Drive platform-led growth and strategic partnerships; Manage P&L and key business metrics (ARR, NRR/GRR); Serve as public-facing voice and thought leader for AI in fundraising.
Seniority
Senior, hands-on IC with business ownership