Service Advisor
Core
First point of contact for customers, responsible for booking and coordinating vehicle servicing and repairs while building positive relationships.
Role type
Service Advisor
Builds
Vehicle servicing and repair schedules
Domain
Automotive retail
Deliverable
product features
Required skills
Customer service, booking and coordination, sales objectives, computer skills, automotive industry knowledge
Preferred skills
Technical knowledge of automotive industry
Responsibilities
Build and maintain positive relationships with customers, Book and coordinate all aspects of vehicle servicing and/or repairs, Setting and obtaining service sales and profit objectives