Client Dashboard Specialist
Core
Configure and maintain client dashboards for the experiences industry (tours, activities, attractions) to enable business operations and growth.
Role type
Client Dashboard Specialist (Onboarding & Support)
Builds
Customized client dashboards for reservation software users
Domain
Travel technology / Experiences industry
Deliverable
product features
Required skills
Dashboard configuration, troubleshooting, UX-focused thinking, problem solving, multi-tasking, technology adoption, written communication, verbal communication
Preferred skills
Google Suite (Sheets), Apple OS/Macintosh, customer-facing support, mentoring
Responsibilities
Strategize with Sales to interpret business needs and customize dashboards; Collaborate with Onboarding, Support, and Account Management to implement updates; Provide feedback on product features and best practices; Maintain expertise in product updates and new features.
