Sr. AI Growth Strategist
Core
Senior AI Growth Strategist driving autonomous IT maturity and value realization for strategic enterprise customers using the Edwin AI observability platform.
Role type
Senior IC customer success strategist (AI/observability)
Builds
Customer adoption, operational outcomes, and business value for enterprise clients
Domain
Enterprise SaaS, AI/ML, Observability, AIOps
Required skills
Strategic account management, AI/ML technical aptitude, executive stakeholder engagement, ROI measurement, cross-functional leadership, consultative selling, adoption planning, mentorship
Preferred skills
Experience with observability platforms, cloud environments, APIs, automation, enterprise operational workflows
Technologies
Edwin, AI-driven solutions, observability platforms, integrations, APIs, automation, cloud environments
Responsibilities
Own customer success for strategic enterprise accounts, develop AI Success Plans, deliver Executive Business Reviews, identify expansion opportunities, mentor team members, translate technical capabilities to business value, represent Voice of the Customer
Seniority
Senior, hands-on IC with mentorship responsibilities