Sr. Manager - Client Implementation
Core
Sr. Manager leading end-to-end implementation of workplace financial wellbeing programs for US and global employer clients, ensuring smooth launches and high adoption.
Role type
Senior Manager, Client Implementation
Builds
Global rollout programs for employer clients
Domain
Financial wellness / Employee benefits
Required skills
Global implementation management, Employee benefits industry experience, Global client relationship management, Project management, Data analysis (Excel/Sheets), Strategic communication
Preferred skills
Leading global implementations at high-growth startups, Building implementation playbooks from scratch, Leveraging AI for customization
Technologies
Excel, Google Sheets
Responsibilities
Guide clients from pre-contract to go-live, build and evolve implementation playbooks and workflows, manage complex global rollouts and milestone tracking, partner with HR/Benefits leaders on engagement strategies, collaborate cross-functionally with Product, Engineering, and Marketing.
Seniority
Senior, hands-on IC with management responsibilities