Service Management and Automation, Associate - Enterprise Technology

Miami💼 Full-time💰 $110,000–$110,000🗓 2026-09-16 → 2026-09-26

Core

Product Manager for Service Management capabilities, shaping how employees engage with enterprise services to enhance digital employee experience and streamline service delivery.

Role type

Associate Product Manager (Service Management & Digital Workplace)

Builds

Scalable, user-centered service management platforms and digital employee experience solutions

Domain

Financial Services / Enterprise Technology / Digital Workplace

Deliverable

product features

Required skills

Service Management, Business Analysis, Service Design, Product Management, Digital Workplace, User Experience, Requirements Gathering, Stakeholder Engagement, Process Improvement

Preferred skills

UX design, service design, employee experience initiatives

Technologies

ServiceNow, modern digital workplace technologies

Responsibilities

Manage feature backlogs, requirements, priorities, and roadmap initiatives; Design intuitive service experiences and user journeys; Collaborate with architects and engineers throughout the solution lifecycle; Facilitate workshops and design reviews; Support release planning and change management

Seniority

Associate, hands-on IC

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About Blackstone

Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further info