(Junior) Account Manager - Germany (f/m/d) | C2 German Required
Core
Consult customers on growth, optimize operations, and manage end-to-end relationships for direct-to-consumer brands using the Hive operations platform.
Role type
Junior Account Manager (B2B)
Builds
Customer success and operational health for D2C brands
Domain
E-commerce operations / SaaS
Deliverable
client delivery
Required skills
B2B account management, sales, business development, stakeholder identification, analytical abilities, empathetic communication, German (C2), English (C2)
Preferred skills
Start-up experience, software/SaaS background, logistics experience
Technologies
Hive operations platform
Responsibilities
Consult customers on growth journey and optimization levers, onboard new customers into Hive software and processes, coordinate between merchants and internal Operations/Support/Fulfillment teams, collect and analyze customer feedback for product development, maintain relationships with decision makers
Seniority
Junior (1-4 years experience)
