Customer Success Manager
Core
Partner with a portfolio of creators as a strategic business advisor to help them build thriving businesses and maximize success on the LTK platform.
Role type
Customer Success Manager (Creator Success Account Executive)
Builds
Creator business growth and engagement on the LTK platform
Domain
Creator economy / Digital marketing
Deliverable
client delivery
Required skills
Strategic account management, business coaching, data analysis, relationship building, consultative selling, CRM proficiency
Preferred skills
Experience supporting creators or small businesses, HubSpot experience, passion for the creator economy
Responsibilities
Develop personalized growth strategies for creators, coach creators to adopt new strategies and products, analyze creator performance and translate data into actionable recommendations, advocate for creators with Product and Marketing teams, drive retention and revenue growth across the portfolio
Seniority
Mid-level, hands-on IC